[Heizou would be utterly shocked if she knew him. He's just a lowly doushin, after all~ And besides, that probably makes this whole encounter easier on both of them.

His smile becomes just a touch more genuine out of sympathy, right around the edges where it can be hard to tell as he gestures for her to follow him.]

It's nothing to apologize for, really! The magic in this world can be... unpredictable, among other things. I doubt you're the only one asking for wardrobe assistance right now. In fact...

[He pauses to peel off his outer jacket and offers it for her to take. It's nothing special, but at least it's big even for him and thick enough to keep her warm.]

I know it's not enough, but at least you'll have something to help free up your hands a bit more.